In an agency full of design denizens, word slingers and growth hackers, Melissa keeps the checks and balances — quite literally — in check and balance. She approaches financial reports and investment activities with the confidence of an Instagram influencer posting a selfie. But it’s her commitment to making it easier for clients to do business with us that makes Melissa a celebrity in our books. She borrows lessons learned over her 13-year career in sales ops, account management and customer advocacy at CA Technologies to ensure bottom-line results as scalable as our creativity — logic she applies to everything in life except her rabid love for all things football.